Network technicians are the first round of support for any issues regarding connectivity, Internet, and email applications. Network technicians need a strong hands-on background to quickly resolve issues before they cost a company too much money. It takes a background in IT, security, desktop support, and network topology to be a strong technician in the field. These positions also offer opportunities for junior level applicants who are looking for a way to break into the IT industry.
What Does a Network Technician Do?
A network technician is an extremely hands-on job opportunity. Applicants who like to work with computer hardware will appreciate this opportunity. They identify broken equipment and fix it either by repairing the hardware or replacing it with new hardware. If cables break, the network technician crimps and replaces them with a new cable. The network technician is responsible for router, switches, hubs, and any other networking equipment necessary for LAN communication. Applicants are also responsible for helping desktop users with any network issues including NIC replacement and repair. This job requires some understanding of network concepts to properly troubleshoot issues.
Network Technician Job Responsibilities and Duties
Network technicians have several day to day tasks. Whether an applicant works in a data center or a private network, they are the go-to person for every hardware addition. When network components break, these applicants must have the troubleshooting skills to identify what area of the network is broken and they are dispatched to fix it. Sometimes, this could be onsite for customers, especially if the network technician works for a consulting company.
Job responsibilities and duties include:
- Install new hardware components such as cabling, routers, switches and desktops
- Troubleshoot issues on the network whether it’s software or hardware based
- Design networks and components of network segments
- Document any changes and current network topology
- Provide support to end users including management, employees and customers
- Configure desktops with various operating systems including Linux and Windows
- Set up routers and switches and configure appropriate subnets
- Ensure all printers, desktops, and mobile devices have connectivity to the network
- Apply patches to hardware and update software to the latest version
- Install software on desktops and servers
Most network technician positions are junior level opportunities, so applicants can go from this job to other network related positions. Applicants sometimes work in related fields that give them the same kind of hands-on experience and knowledge. Most of these related jobs also require hands-on experience with networking. These positions give applicants a basic foundation for networking and desktop support. It helps them move on to more lucrative careers in IT.